Terms & Conditions

Terms & Conditions of the Chérir Paris - Official Online Store

§ 1 DEFINITIONS

working days – days from Monday to Friday except public holidays.

Consumer – a consumer within the meaning of the Civil Code.

Account – a free-of-charge function of the Store (service provided electronically) regulated by separate regulations, thanks to which the Buyer may create his individual account in the Store.

Buyer – any entity purchasing from the Store.

Privileged Buyer – Consumer or Privileged Entrepreneur.

Privileged Entrepreneur – an individual who enters into an agreement with the Seller that is directly related to his business activity, but which is not of a professional nature for him (definition applicable to agreements concluded from 1 January 2021 onwards).

Terms & Conditions – these Terms & Conditions.

Store – the Chérir Paris – Official Online Store operated by the Seller at www.cherir.eu.

Seller – CHÉRIR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at Sienkiewicza 1c, 34-500 Zakopane, entered in the National Court Register - Register of Entrepreneurs by the DISTRICT COURT IN GDAŃSK-NORTH IN GDAŃSK, 7th DIVISON OF THE NATIONAL COURT REGISTER, under KRS No. 0000801049, NIP 5833368376, REGON 38423715000000.

§ 2 CONTACTING THE SELLER

Postal address: Sienkiewicza 1c, 34-500 Zakopane

Adres e-mail: contact@cherir.eu

§ 3 TECHNICAL REQUIREMENTS

For the proper functioning of the Store you need:

a device with Internet access

a web browser that supports JavaScript and cookies.

For placing an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is necessary.

§ 4 PURCHASING IN THE STORE

The prices of the goods shown in the Store are the total prices for the goods.

The Seller points out that the total order price consists of the price of the goods indicated in the Store and, if applicable, the shipping costs of the goods.

The goods selected to be purchased must be added to the shopping basket in the Store.

The Buyer then chooses from the available in the Store: the method of delivery of the goods and the method of payment for the order, as well as the data necessary to complete the order placed.

An order is placed when the Buyer confirms its contents and accepts the Terms & Conditions.

Placing an order is the same as concluding a sales agreement between the Buyer and the Seller.

For Privileged Buyers, the Seller shall provide them with confirmation of the conclusion of the sales agreement on a durable medium at the latest upon delivery of the goods.

The Buyer may register with the Store, i.e. create an Account with the Store, or make purchases without registering by providing his details for each eventual order.

§ 5 PAYMENTS

The order placed can be paid for, at the Buyer's choice:

using a payment card:

Visa

Visa Electron

MasterCard

MasterCard Electronic

Maestro

via a payment platform:

Shoper Payments

If payment via the Shoper Payments platform is selected, the online payment service provider is Blue Media S.A.

If the Buyer chooses to pay in advance, the order must be paid for within 3 Working Days of the order being placed.

The Seller informs that in the case of certain payment methods, due to their nature, payment of the order by this method is only possible immediately after placing the order.

By purchasing from the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw his acceptance.

§ 6 ORDER PROCESSING

The Seller is obliged to deliver goods without defects.

The lead time is 3 working days.

If the Buyer has chosen to pay in advance for the order, the Seller will proceed with the order once it has been paid for.

States on whose territory the delivery is made:

Poland, Portugal, Spain, United Kingdom, France, Belgium, Netherlands, Germany, Denmark, Luxembourg, Switzerland, Monaco, Italy, Sweden, Norway, Austria, Ukraine, Croatia, Czech Republic, Slovakia, Slovenia, Hungary, Finland, Latvia, Estonia, Ireland, Malta

Goods purchased from the Store are delivered depending on which delivery method the Buyer has chosen: By courier service or to InPost parcel machines

§ 7 RIGHT OF WITHDRAWAL

Privileged Buyers have the right to withdraw from an agreement concluded with the Seller through the Store, subject to § 8 of the Terms & Conditions, within 14 days without giving any reason.

The withdrawal period expires after 14 days from the date:

on which the Privileged Buyer has taken possession of the goods or on which a third party other than the carrier and designated by the Privileged Buyer has taken possession of the goods;

on which the Privileged Buyer has taken possession of the last item or on which a third party, other than the carrier and indicated by the Privileged Buyer, has taken possession of the last item in the case of an agreement involving the transfer of ownership of multiple items which are delivered separately.

In order for the Privileged Buyer to exercise his right of withdrawal, he must inform the Seller, using the details provided in § 2 of the Terms & Conditions, of his decision to withdraw from the agreement by an unequivocal statement (for example, a letter sent by post or information transmitted by e-mail).

A Privileged Buyer may use the model withdrawal form at the end of the Terms & Conditions, but this is not obligatory.

In order to comply with the withdrawal period, it is sufficient for the Privileged Buyer to send information concerning the exercise of his right of withdrawal before the expiry of the withdrawal period.

CONSEQUENCES OF WITHDRAWAL

In the event of withdrawal from the concluded agreement, the Seller shall reimburse to the Privileged Buyer all payments received from him, including the costs of delivery of the goods (except for the additional costs resulting from the Privileged Buyer's choice of a delivery method other than the cheapest ordinary delivery method offered by the Seller), immediately and in any event not later than 14 days from the day on which the Seller was informed of the Privileged Buyer's decision to exercise his right of withdrawal.

The Seller shall refund the payment using the same means of payment used by the Privileged Buyer in the original transaction, unless the Privileged Buyer agrees otherwise. In any case, the Privileged Buyer shall not incur any charges in connection with such refund.

The Seller may withhold the refund until it has received the goods or until it has been provided with proof of their return, whichever occurs first.

The Seller asks for the goods to be returned to the following address: ul. Jana Heweliusza 11/811, 80-890 Gdańsk immediately, and in any case no later than 14 days from the day on which the Privileged Buyer has informed the Seller of his withdrawal from the sales agreement. The deadline is met if the Privileged Buyer sends back the goods before the expiry of the 14-day period.

The Privileged Buyer shall bear the direct costs of returning the goods.

The Privileged Buyer shall only be liable for any diminution in the value of the goods resulting from the use of the goods other than what was necessary to establish the nature, characteristics and functioning of the goods.

If the goods, due to their nature, cannot be sent back in the usual way by post, the Privileged Buyer will also have to bear the direct costs of returning the goods. The Privileged Buyer will be informed of the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing an order.

In the event that a refund is required for a transaction made by a Privileged Buyer with a payment card, the Seller will make the refund to the bank account assigned to that payment card.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal from a distance agreement referred to in § 7 of the Terms & Conditions does not apply to agreements:

in which the object of the performance is a non-prefabricated item produced to the specifications of the Privileged Buyer or serving to satisfy his individualised needs;

in which the object of the performance is an item that is perishable or has a short shelf life;

in which the object of the performance is an item supplied in sealed packaging which cannot be returned after opening for health or hygiene reasons if the packaging has been opened after delivery;

in which the object of the performance consists of items which are, by their nature, inseparable from other items after delivery;

in which the object of the performance is sound or visual recordings or computer programs supplied in sealed packaging if the packaging is opened after delivery;

for the supply of newspapers, periodicals or magazines, with the exception of a subscription agreement;

in which the price or consideration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the end of the withdrawal period.

§9 COMPLAINTS

In the event of a defect in the goods, the Consumer has the possibility of claiming the defective goods on the basis of the statutory guarantee regulated in the Civil Code or warranty, provided that the warranty has been granted.

Using the statutory guarantee, the Consumer may, under the provisions of the Civil Code:

make a declaration of price reduction,

in the event of a material defect, declare a withdrawal from the agreement,

demand that the item be replaced with a defect-free item,

demand that the defect be rectified.

The Seller requests that statutory guarantee claims be submitted to the postal or electronic address indicated in § 2 of the Terms & Conditions.

If it turns out that in order to consider the complaint it is necessary to deliver the faulty goods to the Seller, the Consumer is obliged to deliver the goods at the Seller's expense to the address Sienkiewicza 1c, 34-500 Zakopane.

If a warranty is additionally granted for the goods, information about the warranty and its conditions is available in the product description in the Store.

Complaints concerning the operation of the Store should be sent to the e-mail address specified in § 2 of the Terms & Conditions.

The complaint will be dealt with by the Seller within 14 days.

OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES

In the event that the complaint procedure fails to produce the result expected by the Consumer, the Consumer may make use of, among other things:

mediation by the locally competent Voivodship Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge. A list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;

assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the arbitration court should be submitted. As a rule, the proceedings are free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;

free assistance from the municipal or district consumer ombudsman;

ODR online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 10 PERSONAL DATA

The controller of the personal data provided by the Buyer when using the Store is the Seller. Detailed information regarding the processing of personal data by the Seller – including the other purposes and grounds for data processing, as well as the recipients of the data – can be found in the Privacy Policy available in the Store – due to the transparency principle contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR".

The purpose of the Seller's processing of the Buyer's data provided by the Buyer in connection with purchases in the Store is to process orders. The basis for the processing of personal data in this case is:

an agreement or actions taken at the request of the Buyer with a view to concluding an agreement (Article 6(1)(b) GDPR),

the Seller's legal accounting obligations (Article 6(1)(c)), and

the Seller's legitimate interest in processing the data in order to establish, assert or defend possible claims (Art. 6(1)(f) GDPR).

The provision of data by the Buyer is voluntary, but at the same time necessary for the conclusion of the agreement. Failure to provide data will prevent the conclusion of an agreement in the Store.

The Buyer's data provided in connection with purchases from the Store will be processed until:

the agreement concluded between the Buyer and the Seller ceases to be valid;

the Seller no longer is under a legal obligation to process the Buyer's data;

the possibility of asserting claims by the Buyer or the Seller related to the agreement concluded by the Store ceases;

the Buyer's objection to the processing of his personal data is accepted – in case the basis of data processing was the legitimate interest of the Seller

– depending on what is applicable in each case and what will happen at the latest.

The Buyer has the right to request: access to their personal data, rectification, erasure, restriction of processing, transfer of data to another controller and also the right to:

object at any time to the processing of data on grounds relating to the Buyer's particular situation – to the processing of personal data concerning him based on Article 6(1)(f) GDPR (i.e. on legitimate interests pursued by the controller).

In order to exercise their rights, the Buyer should contact the Seller using the details in § 2 of the Terms & Conditions.

In the event that the Buyer considers that his data is being processed unlawfully, the Buyer may lodge a complaint with the President of the Personal Data Protection Authority.

§ 11 RESERVATIONS

The provision of unlawful content by the Buyer is prohibited.

Each time an order is placed in the Store, it constitutes a separate sales agreement and requires separate acceptance of the Terms & Conditions. The agreement is concluded for the duration and for the purpose of fulfilling the order.

Agreements concluded on the basis of the Terms & Conditions are concluded in the Polish language.

In the event of a possible dispute with a Buyer who is not a Privileged Buyer, the competent court shall have jurisdiction over the Seller's registered office.

Any liability of the Seller towards a Buyer who is not a Privileged Buyer, to the extent permitted by law, is excluded.

Liability under statutory guarantee against the Privileged Entrepreneur is excluded.

Terms & Conditions of account at Chérir Paris - Official Online Store

§ 1 DEFINITIONS

Consumer – a consumer within the meaning of the Civil Code.

Account – a free-of-charge feature of the Store (service) regulated in the Terms & Conditions through which the Buyer can create his individual account in the Store.

Buyer – any entity purchasing from the Store.

Privileged Buyer – Consumer or Privileged Entrepreneur.

Terms & Conditions - these Account terms and conditions.

Store – the Chérir Paris – Official Online Store operated by the Seller at www.cherir.eu

§ 2 CONTACTING THE SELLER

Postal address: Sienkiewicza 1c, 34-500 Zakopane

Adres e-mail: contact@cherir.eu

§ 3 TECHNICAL REQUIREMENTS

For the proper functioning and creation of an Account, you need:

an active e-mail account

a device with Internet access

a web browser that supports JavaScript and cookies

§ 4 ACCOUNT

The creation of an Account is entirely voluntary and dependent on the will of the Buyer.

An account provides the Buyer with additional possibilities, such as viewing the history of orders placed by the Buyer in the Store, checking the status of an order or editing the Buyer's data himself.

In order to set up an Account, you must complete the relevant form in the Store.

When an Account is created, an agreement is concluded for an indefinite period of time between the Buyer and the Seller for the operation of the Account under the terms indicated in the Terms & Conditions.

The Buyer may cancel the Account at any time without incurring any costs.

In order to cancel your Account, you must send your cancellation to the Seller at the following email address: contact@cherir.eu, which will result in the immediate deletion of your Account and the termination of the Account agreement.

§ 5 COMPLAINTS

Complaints concerning the functioning of the Account should be addressed to the e-mail address contact@cherir.eu.

The complaint will be dealt with by the Seller within 14 days.

OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES

In the event that the complaint procedure fails to produce the result expected by the Consumer, the Consumer may make use of, among other things:

free assistance from the municipal or district consumer ombudsman;

ODR online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 6 PERSONAL DATA

The controller of the personal data provided by the Buyer when using the Account is the Seller. Detailed information regarding the processing of personal data by the Seller – including the other purposes and grounds for data processing, as well as the recipients of the data – can be found in the Privacy Policy available in the Store – due to the transparency principle contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR".

The purpose of processing the Buyer's data is to maintain the Account. The basis for the processing of personal data in this case is an agreement for the provision of a service or actions taken at the request of the Buyer aimed at concluding such an agreement (Article 6(1)(b) GDPR), as well as the legitimate interest of the Seller in processing the data in order to establish, assert or defend possible claims (Article 6(1)(f) GDPR).

The provision of data by the Buyer is voluntary, but at the same time necessary to maintain the Account. Failure to provide data means that the Seller will not be able to provide the Account service.

The Buyer's data will be processed until:

The account is deleted by the Buyer or Seller at the Buyer's request

the possibility for the Buyer or Seller to assert claims related to the Account ceases;

the Buyer's objection to the processing of his personal data is accepted – in case the basis of data processing was the legitimate interest of the Seller

– depending on what is applicable in each case and what will happen at the latest.

The Buyer has the right to request: access to their personal data, rectification, erasure, restriction of processing, transfer of data to another controller and also the right to:

In order to exercise its rights, the Buyer should contact the Seller.

In the event that the Buyer considers that his data is being processed unlawfully, the Buyer may lodge a complaint with the President of the Personal Data Protection Authority.

§ 7 RESERVATIONS

The provision of unlawful content by the Buyer is prohibited.

The Account Agreement is concluded in the Polish language.

In the event of valid reasons as referred to in paragraph 4, the Seller has the right to amend the Terms & Conditions.

The valid reasons referred to in paragraph 3 are:

the need to adapt the Store to the legal provisions applicable to its operation

improvement of the security of the service provided

change in the functionality of the Account which requires a modification of the Terms & Conditions.

The Buyer shall be informed of a planned change to the Terms & Conditions at least 7 days prior to the change coming into effect via an e-mail sent to the address assigned to the Account.

If the Buyer does not accept the planned change, he should inform the Seller by sending an appropriate message to the Seller's e-mail address contact@cherir.eu, which will result in the termination of the Account agreement as of the effective date of the planned change, or earlier if the Buyer makes such a request.

If the Buyer does not object to the planned change by the time it comes into force, he shall be deemed to have accepted it, which shall not constitute any obstacle to the future termination of the agreement.

In the event of a possible dispute with a Buyer who is not a Privileged Buyer, the competent court shall have jurisdiction over the Seller's registered office.

Terms & Conditions of the newsletter of Chérir Paris - Official Online Store

§ 1 DEFINITIONS

Consumer – a consumer within the meaning of the Civil Code.

Newsletter – a service provided free of charge by electronic means, thanks to which the Service Recipient may receive from the Service Provider, by electronic means, previously ordered messages concerning the Store, including information on offers, promotions and news in the Store.

Privileged Entrepreneur - an individual who enters into an agreement with a Service Provider that is directly related to his business activity, but which is not professional in nature for him (definition applicable to agreements entered into from 1 January 2021)

Store – the Chérir Paris – Official Online Store operated by the Service Provider at www.cherir.eu

Service Recipient - any entity using the Newsletter service.

Privileged Service Recipient – Privileged Consumer or Entrepreneur.

Service Provider – CHÉRIR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at Sienkiewicza 1c, 34-500 Zakopane, entered in the National Court Register - Register of Entrepreneurs by the DISTRICT COURT IN GDAŃSK-NORTH IN GDAŃSK, 7th DIVISON OF THE NATIONAL COURT REGISTER, under KRS No. 0000801049, NIP 5833368376, REGON 38423715000000.

§ 2 Newsletter

The Service Recipient may voluntarily use the Newsletter service.

In order to use the Newsletter service, a device with a web browser in the latest version, supporting JavaScript and cookies, with access to the Internet and an active e-mail account are required.

Emails sent as part of this service will be sent to the email address provided by the Service Recipient when signing up for the Newsletter.

In order to conclude an agreement and sign up for the Newsletter service, the Service Recipient shall provide in the first step in the Store his e-mail address to which he wishes to receive messages sent as part of the Newsletter. Upon signing up for the Newsletter, a service agreement is concluded and the Service Provider will commence providing the service to the Service Recipient – subject to paragraph 5.

For the proper execution of the Newsletter service, the Service Recipient is obliged to provide his correct e-mail address.

Messages sent as part of the Newsletter will include information about the possibility of unsubscribing, as well as a link to unsubscribe.

The Service Recipient may unsubscribe from the Newsletter, without giving any reason or incurring any costs, at any time using the option referred to in paragraph 6 or by sending a message to the Service Provider's email address: contact@cherir.eu.

If the Service Recipient uses the unsubscribe from Newsletter link or sends a message requesting to unsubscribe from the Newsletter, this will result in immediate termination of the agreement for the provision of this service.

§ 3 Complaints

Complaints regarding the Newsletter should be reported to the Service Provider at the following email address: contact@cherir.eu.

The Service Provider will respond to the complaint within 14 days of receiving the complaint.

OUT-OF-COURT COMPLAINT AND REDRESS PROCEDURES

In the event that the complaint procedure fails to produce the result expected by the Service Recipient who is a Consumer, the Consumer may make use of, among other things:

free assistance from the municipal or district consumer ombudsman;

ODR online platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 4 Personal data

The controller of the personal data provided by the Service Recipient in connection with subscribing to the Newsletter is the Service Provider. Detailed information regarding the processing of personal data by the Service Provider – including the other purposes and grounds for data processing, as well as the recipients of the data – can be found in the Privacy Policy available in the Store – due to the transparency principle contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR".

The purpose of processing the Service Recipient's data is to send the Newsletter. The basis for the processing of personal data in this case is an agreement for the provision of a service or actions taken at the request of the Service Recipient aimed at concluding such an agreement (Article 6(1)(b) GDPR), as well as the legitimate interest of the Service Provider in processing the data in order to establish, assert or defend possible claims (Article 6(1)(f) GDPR).

The provision of data by the Service Recipient is voluntary, but at the same time necessary for the provision of the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.

The Service Recipient's data will be processed until:

The Service Recipient unsubscribes from the Newsletter;

the possibility for the Service Recipient or the Service Provider to assert claims related to the Newsletter ceases;

the Service Recipient's objection to the processing of his personal data is accepted – if the processing was based on the legitimate interest of the Service Provider

– depending on what is applicable in each case and what will happen at the latest.

The Service Recipient has the right to request: access to his personal data, rectification, erasure, restriction of processing, transfer of data to another controller and also the right to:

object at any time to the processing of data on grounds relating to the Service Recipient's particular situation – to the processing of personal data concerning him based on Article 6(1)(f) GDPR (i.e. on legitimate interests pursued by the controller).

In order to exercise his rights, the Service Recipient should contact the Service Provider.

In the event that the Service Recipient considers that his data is being processed unlawfully, the Service Recipient may lodge a complaint with the President of the Personal Data Protection Authority.

§ 5 Final Provisions

The Service Provider reserves the right to amend these terms & conditions only for valid reasons. A valid reason shall be understood to be the necessity to amend the terms & conditions due to the modernisation of the Newsletter service or a change in legislation affecting the provision of the service by the Service Provider.

Information about the planned change to the terms & conditions will be sent to the Service Recipient's e-mail address provided at the time of signing up for the Newsletter at least 7 days before the change comes into effect.

If the Service Recipient does not object to the planned changes by the time they take effect, he will be deemed to have accepted them.

If the Service Recipient does not accept the planned changes, he should send information about this to the Service Provider's e-mail address: contact@cherir.eu, which will result in the termination of the service agreement as soon as the planned changes come into effect.

The provision of unlawful content by the Service Recipient is prohibited.

The Newsletter service agreement is concluded in the Polish language.

For Service Recipients other than Privileged Service Recipient, the competent court shall be the court with jurisdiction over the registered office of the Service Provider.